Client success stories

AMC Theatres

Scaling Engineering with a Fully Integrated Global Team

When Derrick Leggett joined AMC twenty years ago, the company had no e-commerce, no mobile app, and around 170 theatres. Today AMC operates over 900 theatres worldwide and runs the largest movie-theatre ticketing platform in the world. Technology moved from a back-office concern to the center of every customer-facing initiative.

Challenge

AMC's engineering organization needed to ship faster than traditional budgeting allowed. The three-month annual planning cycle was producing plans that were obsolete before they were approved, and the company needed a team model that could expand capacity quickly without losing the alignment that made AMC effective in the first place.

What Full Scale did

AMC partnered with Full Scale to extend its engineering team into the Philippines as fully integrated team members — same standups, same tools, same hours. No project-manager layer in the middle, no statement-of-work gymnastics. Alongside the team change, AMC moved to capacity-based budgeting and a monthly executive-committee review of engineering priorities.

Result

AMC can now say yes to opportunities that used to require six months of planning. Engineers in the Philippines are treated as part of the family, not a vendor. When the CEO calls with a $70M revenue idea or a Taylor Swift theatrical release, the integrated team mobilizes — because they were already part of the team before the opportunity arrived.

“It's a fully integrated team. It's just some of the people happen to be living in the Philippines.”

Lytho

The Offshore Team Leading on AI

Lytho makes creative operations software for marketing teams, spanning workflow, proofing, and a digital asset manager, with a stack that grew across three worlds through acquisition. Brandon Grady is the CTO, responsible for architecture, infrastructure, security, and AI enablement. He inherited the Full Scale relationship when he joined, and quickly found reasons to keep it.

Challenge

When Brandon and a new chief product officer arrived, Lytho pivoted its product strategy around its digital asset manager. That meant shifting engineers across a multi-stack codebase in a high-tenure organization, where uprooting someone from a decade on one stack is painful. At the same time, the company was trying to get serious about AI, with no established way of working yet.

What Full Scale did

Full Scale's model is staff augmentation: senior engineers in the Philippines who join the team directly. When the strategy changed, Full Scale developers moved from the .NET stack to the Java stack with very little friction and got productive fast. On AI, the Full Scale engineers pushed hardest, showing the company what was possible faster than its most tenured staff.

Result

The Full Scale team came in through DivvyHQ, stayed when Lytho acquired it, and became the company's offshore engineering approach. Years in, Lytho is still expanding the relationship. Brandon calls Full Scale a very high-quality partner, responsive and proactive about things he didn't even know to ask, and recommends it without hesitation, especially to teams targeting the Philippines.

“Our Full Scale teammates are the ones pushing AI the hardest. They're showing us what's possible faster than some of our most tenured people.”

SOTA Cloud

Finding Top Engineering Talent in a Competitive Market

SOTA Cloud builds cloud-based dental imaging software used in more than 1,000 dental offices. Spun out of SOTA Imaging, a hardware maker founded in 1987, the company needed engineers who could build an FDA-cleared medical imaging platform, and quality engineering talent proved hard to find.

Challenge

The Philippines is full of companies serving customer support and back-office work, but engineers with real technical depth were harder to source. SOTA Cloud was competing globally for talent with a one-person HR team, and filtering candidates consumed senior engineering time the company didn't have to spare.

What Full Scale did

Full Scale staffed SOTA Cloud with .NET engineers in the Philippines who had already been screened for technical capability and cultural fit before the first conversation. SOTA Cloud ran an initial pilot, the results confirmed the bet, and the partnership has grown from there.

Result

SOTA Cloud's Full Scale engineers became standout contributors, ranked among the company's best including against US-based teammates. When the company nearly lost a key engineer mid-project, Full Scale stepped in to keep him on the team. SOTA Cloud is now expanding its Full Scale team.

“The capability of the folks that Full Scale has brought to our team has been phenomenal. The Full Scale team has staffed us with top performers in our company, even relative to some of the folks that we have here in the US.”

AG Mednet

Offshore QA That Feels Fully In-House

AG Mednet builds Judi, a process-management platform for the clinical trial space that helps trial sponsors organize their work in one place and run trials smoother. Jason Flowers leads software engineering and DevOps, where everything that ships to production falls under his umbrella. He'd offshored to India and nearshored to Latin America in past roles, and a lot of it hadn't worked out, so he came to Full Scale a skeptic.

Challenge

AG Mednet is a small company that can't always source engineers locally in Boston, with a roadmap that always wants more. Offshoring to India had broken down on time zones in earlier roles, and nearshoring to Latin America worked but cost more than Jason wanted for the output. The immediate constraint was a QA bottleneck he needed to clear without paying developer rates to do it.

What Full Scale did

Full Scale staffed QA engineers directly into AG Mednet's team through staff augmentation: no project-manager layer, no work passed over a wall. They attend the daily standups, weigh in on estimates, and learned the product quickly. What surprised Jason most was how fast Full Scale could source a strong QA person, and how reliable and dedicated the engineers turned out to be once on the team.

Result

For the cost of one nearshore developer in Brazil, Jason gets two QA engineers at Full Scale, freeing budget for other roles, which is why AG Mednet is now adding two more. The team has been embedded for almost a year and a half. He won't claim it made the company ship faster, because that isn't the win; the win is reliable, high-quality testing at a fraction of the cost, from a team that feels fully in-house.

“Other than the fact that they're not physically here with us, you would think that they've always been working with us.”

Slydyn

When an Offshore Team Stops Feeling Offshore

Slydyn is a consumer marketplace for auto-service appointments, think OpenTable meets auto service. It aggregates real scheduling availability across a market and lets drivers book service in real time, pushing each appointment straight into the dealership's systems. President Kim Cowan came from the vendor and technology side of automotive, and when she was ready to build Slydyn, she didn't have an in-house CTO or engineering team.

Challenge

Kim's strength is product and business development, not the CTO layer. She needed technical leadership she could trust and a team that could build the entire product from scratch, while AI was rapidly changing which engineering skills actually mattered. Committing to full-time headcount that might be irrelevant in six months was a risk she didn't want to take.

What Full Scale did

Slydyn built everything from scratch with Full Scale: a small team of developers, QA, and product/project working as part of Slydyn, not a vendor at arm's length. Full Scale supplied the technical direction Kim didn't have in-house, championed AI-tool training in lockstep with her team, and weighed in on architecture decisions when they mattered.

Result

Slydyn got a product built and a team that feels like its own, without carrying legacy headcount through a period when nobody knows which skills will matter next year. Kim says the visibility she gained into how engineering actually works has made her a better leader, and she'd recommend Full Scale to everyone.

“They might be on your paper, but they're my team. They're mine.”

Facility Ally

Turning Challenges Into Triumphs

In the heart of Kansas City's vibrant startup ecosystem, a unique challenge presented itself. A challenge that would eventually lead to a rewarding partnership between Full Scale and Facility Ally. Facility Ally, born out of necessity from the experiences of organizing sports leagues and events, encountered a significant gap in the market: the need for a comprehensive management solution for sports facilities, entertainment venues, and clubs. As Facility Ally ventured into this uncharted territory, they were entangled in a web of development dilemmas that hindered their progress. This is where our paths converged.

Challenge

The journey Facility Ally had embarked on was fraught with obstacles. Engagements with multiple development companies led to a series of disappointments, characterized by broken promises, missed deadlines, and the costly advice to start over after significant investment. This wasn't merely a technical hurdle; it was a search for a dependable partner who could not only understand their vision but also illuminate the path forward.

What Full Scale did

When Facility Ally turned to us, they were searching for clarity and simplicity amidst the chaos. We at Full Scale approached their situation with a straightforward yet innovative solution: there was no need to dismantle what was already built. Instead, we focused on enhancing and improving their existing platform. Our approach was not just about conserving resources. It was about valuing the journey and effort Facility Ally had already put in.

Result

Our collaboration with Facility Ally marked the beginning of a remarkable transformation. The development solutions we implemented not only streamlined their operations and management but also provided a scalable foundation that grew alongside their business. The flexibility to adjust the size of the development team as necessary, combined with the benefits of cost-efficiency and exceptional quality, created a conducive environment for sustained growth and innovation.

“Choosing Full Scale was a pivotal decision for us. They offered more than just development support; they became an indispensable part of our growth strategy, acting as both an outsourced CTO and a business advisor. Their emphasis on direct communication, daily progress reports, and integrating their team with ours changed the game. This partnership has been about more than services. It's been about building a shared vision for success.”

NavMD

Empowering Change

At Full Scale, our mission is to empower companies through innovative tech solutions. When NavMD approached us, they presented a challenge that resonated deeply with our values. NavMD, dedicated to transforming the employee benefits landscape for 172 million Americans, was at a crossroads. The dual burden of escalating healthcare costs and diminishing employee take-home pay due to rising benefit contributions had become unsustainable. NavMD's goal was clear: use data to transform employee benefits, one plan at a time. This was a mission we were eager to support.

Challenge

NavMD's predicament was familiar yet unique. Their development team was dissolving, and they faced a critical decision: hire new talent or seek an alternative solution. Past experiences with offshore resources had yielded mixed results, making the choice even more daunting. Our introduction came through a trusted referral at a moment when NavMD was contemplating the future of its development strategy. This serendipitous connection was the beginning of a transformative partnership.

What Full Scale did

Understanding the intricacies of NavMD's challenges, we assembled a dedicated team from our pool of English-speaking developers in the Philippines. This strategic decision addressed the communication barriers that had hindered NavMD's previous offshore endeavors. Our approach was simple: ensure seamless integration with NavMD's operations, fostering an environment where communication was the bedrock of success. This methodology not only accelerated development processes but also instilled a level of trust and efficiency that NavMD had not experienced before.

Result

Reflecting on our collaboration with NavMD, the results speak for themselves. We've witnessed zero issues in web development, a feat that underscores the synergy between our teams and the effectiveness of our solution-oriented mindset. This journey has been more than just a client engagement; it's been a testament to Full Scale's commitment to delivering excellence and fostering innovation.

“We have had zero issues with our web development team. It's been a great experience. We prioritize work, we assign it to them. They're very self-sufficient, which is really important because we don't wanna have a really defined process with our web development team. So there's gotta be a little bit of trust that we have with those guys.”

Elevating Mortgage Lending

PMI Rate Pro, a trailblazer in the mortgage industry, leverages technology to ensure mortgage lenders can offer the most competitive private mortgage insurance rates. When the time came to expand and innovate, PMI Rate Pro sought a partner capable of transforming vision into reality. Through glowing recommendations from investors, Full Scale emerged as the chosen collaborator to rebuild and enhance its technology platform. We acted as an extension of their team.

Challenge

The task was monumental. With fresh investment, the directive was clear: reconstruct everything from the ground up. This pivotal moment coincided with PMI Rate Pro onboarding their new CTO. The executive faced the immediate challenge of assembling a development team adept at reimagining their existing MVP. Prior attempts with other development centers had been unfruitful. It made Full Scale's involvement not just an option but a necessity for the company's forward momentum.

What Full Scale did

Full Scale provided a technically proficient team with an excellent command of English and an eagerness to adopt new technologies. Unlike experiences with other agencies, Full Scale's developers were quick learners. Our tech talent delivered quality work efficiently. Our internal systems for developer training and project management also set us apart. It ensured that any gaps in expertise were rapidly addressed, streamlining the onboarding process and fostering an environment of continuous improvement and innovation.

Result

Full Scale catalyzed the redevelopment of our client's technology infrastructure. We helped them exceed their product expansion goals and achieve more success. The seamless integration of Full Scale's team with their operations underscored the value of our structured and system-driven approach. Working together resulted in high-quality deliverables and a significant acceleration in the company's development timeline.

“Our experience with Full Scale has been transformative. The quality of work, the caliber of people, and the reliability of their systems have exceeded our expectations. There was no guesswork involved; we knew we were in capable hands from day one. Full Scale's dedication to excellence and their structured approach to project management and developer training have been instrumental in our success.”

LendingStandard

Elevating Software Development

At Full Scale, we pride ourselves on our ability to understand and address the unique challenges faced by our clients. Our collaboration with LendingStandard exemplifies our commitment to providing bespoke software development solutions. As a software platform for commercial real estate lenders, LendingStandard has significantly impacted the industry by processing approximately 30% of affordable multifamily property loans nationwide. Our partnership began when they sought to expand their development team to continue their mission of facilitating excellent, affordable living spaces.

Challenge

LendingStandard encountered a pivotal challenge: the expansion of its development team with high-caliber developers. Despite their success, finding and integrating skilled developers locally in the Kansas City area became increasingly challenging. They explored various alternatives, including hiring from vocational tech programs and direct recruitment from colleges. Yet none provided the seamless integration or quality they sought. This challenge led them to consider working with Full Scale to meet their growing needs.

What Full Scale did

Full Scale's approach differed fundamentally. Rather than treating software development as a mere transaction, we adopted a fully integrated team model. This approach not only improved the quality of output but also ensured that our contributions perfectly aligned with LendingStandard's expectations and company culture. By treating our developers as an extension of their own team, we facilitated a seamless collaboration that fostered innovation and efficiency.

Result

The collaboration between LendingStandard and Full Scale has been characterized by significant achievements. The integrated team approach allowed LendingStandard to not only scale their development capabilities but also maintain and, in many aspects, enhance the quality of their software. This strategic partnership enabled them to continue their mission without compromise, supporting more affordable housing projects across the nation.

“Our journey with Full Scale has been transformative. Waking up each morning to collaborate with the Full Scale team has become the highlight of my day. Their work ethic, pride in craftsmanship, and the sheer quality of their output have not only met but exceeded our expectations. The most significant impact, however, has been the seamless integration of their team with ours, making every challenge surmountable and every success sweeter.”

Unlocking Insights

At Insight Voice, our mission is clear: to unlock and disseminate the valuable insights trapped in the minds of thought leaders across various sectors. Our journey towards achieving this goal took a significant turn when we encountered Full Scale. Our connection, initiated through a serendipitous interaction on LinkedIn, marked the beginning of a transformative partnership. At the time, we were a nascent venture, navigating the complexities of rapid scaling with a lean team. The need for technical talent was pressing, yet the high costs within the United States posed a formidable barrier.

Challenge

Expanding our team with skilled engineers to evolve our product from a minimal viable product (MVP) to a fully-fledged offering was the immediate challenge. Prior experiences with international staffing provided a backdrop, yet our exposure to the talent pool in the Philippines was limited. The stakes were high, with the success of our venture hinging on the quality and efficiency of the development team we could assemble.

What Full Scale did

Full Scale distinguished itself through a streamlined hiring process, exceptional talent, and an accommodating trial period that alleviated our apprehensions. The ability to interview multiple candidates, assess their skills through a transparent platform, and make informed hiring decisions was invaluable. The candidature of engineers from the Philippines, facilitated by Full Scale, exceeded our expectations, enabling rapid product development and team synergy.

Result

The impact of partnering with Full Scale was profound. We transitioned from a rudimentary MVP to a robust product, thanks to the dedication and expertise of the engineers we onboarded. The process underscored the value of talent and the significance of a supportive partnership in navigating the challenges of growth and innovation.

“The talent for price has been exceptional. The engineers were not just contributors; they became an integral part of our story, sharing our values and aspirations. It's worth a shot, a partnership that transcends transactional interactions to forge paths towards success and mutual growth.”

Realquantum

Unlocking Growth Through Strategic Staffing

At Full Scale, we specialize in providing top-tier software development talent to innovative companies across the globe. Realquantum, a software as a service (SaaS) provider for the commercial real estate appraisal industry in North America, presented us with a unique opportunity to demonstrate our value. They were in search of a reliable partner to overcome their staffing hurdles, particularly in finding skilled Ruby on Rails developers, a challenge compounded by local talent scarcity and the desire for cost-effective solutions.

Challenge

Realquantum faced a staffing dilemma, constrained by the limited availability of Ruby on Rails expertise in their immediate region. Their quest for quality talent had led them to explore various alternatives, including nearshore options in Central America and traditional hiring within the U.S. Yet, these sources were insufficient to meet their demand for high-skilled engineers, leaving Realquantum in search of a better solution.

What Full Scale did

Upon discovering Full Scale, Realquantum was initially skeptical, given past offshoring experiences. However, our commitment to nurturing a supportive environment for our offshore team, coupled with ongoing education and development initiatives, quickly turned skepticism into interest. We offered Realquantum an easy-to-manage business relationship, facilitated by a robust portal for seamless interaction and team integration. Our emphasis on communication, cultural alignment, and technological excellence ensured a smooth collaboration despite time zone differences.

Result

The collaboration between Full Scale and Realquantum has yielded remarkable outcomes. Our ability to provide talented, communicative, and technologically adept individuals has not only addressed Realquantum's staffing needs but also fostered a culture of innovation and mutual respect. The Full Scale team's proactive approach, offering suggestions and displaying genuine enthusiasm for their work, has made a significant impact on Realquantum's operations.

“A partnership with Full Scale goes beyond mere staffing solutions; it's about integrating a team of curious, sharp, and motivated individuals who are keen on making a difference. This isn't about viewing talent as interchangeable widgets for cost savings, it's about building a cohesive team that supports our success. Full Scale has not only met our expectations but has become a critical component of our growth strategy.”

Testery

A Tale of Empowerment

In a digital age where quality software is the backbone of every successful business, Full Scale embarked on a mission to transform the landscape of software testing. Our journey intertwined with Testery, a visionary company dedicated to elevating software quality through innovative automated testing services. Our paths crossed serendipitously through the Startup Hustle podcast, marking the beginning of a transformative collaboration.

Challenge

Testery faced a pivotal challenge: the need for adept developers skilled in crafting automated tests. Despite their proficiency in managing projects and strategizing testing approaches, the shortage of specialized talent threatened to bottleneck their ability to deliver exceptional quality to their clientele.

What Full Scale did

Responding to Testery's call, Full Scale unveiled its secret weapon – a meticulously designed portal showcasing a repository of skilled developers. This platform not only simplified the task of identifying the perfect match for Testery's needs but also ensured that the essence of their projects remained untainted by the seamless integration of our developers.

Result

The partnership flourished, marked by enhanced communication, meticulous updates, and strategic check-ins. Testery witnessed a remarkable uplift in their project execution while maintaining their strategic oversight. Our collaborative effort was a testament to the power of synergy, driven by a shared commitment to excellence.

“Full Scale isn't just about filling gaps; they're about understanding your mission and amplifying your ability to succeed. Working with Sean and the team felt less like outsourcing and more like teaming up with allies who genuinely cared about our project as much as we did.”