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appointment booking software
2020-09-07 /

Top Appointment Scheduling Software in 2020

Looking for a better way to manage appointments with clients? No worries. This list of appointment scheduling software will keep you productive and significantly improve the customer experience.

Organizing your company’s appointments is more than just filling your calendar with team tasks and client bookings. It allows you to save time and money so you can focus on what matters most—growing your business.

This is where appointment scheduling software comes in handy. It reduces no-shows, manages reschedules and emergency bookings, and many more. Additionally, it’s easy to take in payments and keep track of schedules anywhere your business takes you.

Appointment scheduling software gets rid of the tedious back-and-forth in emails and easily automates repetitive scheduling tasks. For small businesses with little to no budget to hire an administrative assistant, an appointment app should be right for you.

Beyond helping you stay on top of your business; it also enhances the client experience. You’ll find that this tool will help you attract and retain loyal customers. Here’s a rundown of some of the best appointment scheduling software in 2020. Let’s start.

2020 Best Appointment Scheduling Software


Want a simpler way to book team meetings and client appointments? Gigabook is here for you. It lets users schedule and keep track of one-on-one meetings and group activities, all on one dashboard.

Aside from these, Gigabook allows you to:

  • Customize online forms
  • Create a to-do list
  • Analyze and download reports
  • Take payment and generate invoices
  • Manage project timelines

It’s easy to set up an account and you can book an appointment in a few minutes. Also, this booking application integrates seamlessly with popular site builders such as WordPress, Weebly, and Squarespace.

If you accept online payments, Gigabook can process them through PayPal, Stripe, Authorize.net, and Braintree. We encourage you to use their 14-day free trial to test their services.

From there, you can choose to start with their Solo Account at $12/month (paid annually). You can top up at $7/ month (paid annually) should you need to add more staff and resources.  

Square Appointments

When it comes to flexible booking and payment processing solutions, Square Appointments is a great option. It’s free to use for individuals and starts at $50 per month for a team of five people. Beyond that, it’ll be $90 a month.

This appointment scheduling software is highly intuitive with user-friendly features such as:

  • Prepayment and cancellation fee processing for no-shows
  • Automated email and text reminders
  • Payment collection at checkout
  • Embeddable booking widgets on your website and social platforms

Best of all, Square Appointment has its own point-of-sale system. You can accept payments, adjust for taxes and discounts, track inventories, and check out reports.


Calendar is an all-in-one calendar tool that simplifies booking events and appointments. Don’t know when your client is busy or available? Their Find a Time feature creates an event based on people’s availability.  

As straightforward as it sounds, Calendar reinforces productivity to a whole new level. Their Calendar Analytics gives you a circle graph snapshot of where you spend your time.

This cloud-based appointment app is powered by Artificial Intelligence. As you use it more and more, AI works in the background to tailor to your experience. You can sync and view other calendars (Google Calendar, iCal, and Outlook Calendar) in one dashboard.

Individuals can start at the free Basic plan or the Pro plan at $8/month. Small teams can get free access to their Basic Teams or Pro Teams for 2-200 members at $6 a month. The paid subscriptions have advanced analytics to help you manage your time well.

Acuity Scheduling

Touted as a 24/7 Online Assistant, Acuity Scheduling makes the booking process a breeze. This appointment scheduling software allows clients to view their availability. Hence, they can self-schedule at a time that’s also convenient for them.

Manage different users, at different times or locations without using other apps. If you need to reschedule or cancel an appointment, Acuity can send reminders to your clients.

You can try their app for free for seven days. However, their paid plans are highly recommended because they have all the core features to run your booking services. Their Emerging plan at $14 per month is perfect for one user and goes up to $45/month for 36 members (Powerhouse plan).

All in all, Acuity Scheduling provides a cohesive system perfect for running a business end-to-end.


Overwhelmed with email appointments that never seem to end? Appointlet offers hassle-free appointment scheduling that’s convenient for everyone.

Sell more by integrating this appointment scheduling software into your booking page, email, or landing page. Additionally, it syncs with almost all types of calendars like Google and Office 365. Another notable feature is the ability to set breaks between bookings and eliminate last-minute appointments.

To try all their features, they have a 15-day free trial with no credit card requirements. After the free trial ends, you either stay on the free plan or subscribe to their premium plans ($8/month per member).

As of the time of this writing, you can use the Appointlet free plan with your virtual meeting tools (Zoom, Cisco Webex, and Join. me). This is to help users make their remote work easier during the pandemic.


SimplyBook is an online booking system specially designed for service-based industries. It’s perfect for sports & fitness, entertainment, medical and health services, and personal appointments.

This scheduling tool accepts booking arrangements on your website or directly from Facebook, Instagram, and Google. On top of that, you can add coupons and gift cards, tickets, intake forms, and a whole lot more.

What’s amazing is that SimplyBook’s data is backed and synched daily with a security team to monitor for any security breaches or whatnot.

Similarly, users can start on their Free plan with the basic features. If you want to add features like the POS, you can subscribe to the Basic plan at $9.90 per month (100 bookings) up to $59.90 with the Premium plan (for 2000 bookings).


Another appointment scheduling software worth considering is 10to8. They aim to remove inefficiencies and wasted time due to no-shows, double bookings, and cancellations.

It’s a feature-rich software tailored for Human Resources, Sales & Marketing, Healthcare, Professional Services, Education, and Retail industries. More than just a booking tool, you can enable it with Zoom to host video meetings. Also, you can integrate it with other popular apps such as Slack and MailChimp.

Like the other booking software mentioned, 10to8 accepts payments via PayPal, Stripe, and Sage Pay without an additional fee. Their software is fully encrypted and instantly updates on any calendar and device.

Small businesses with two staff can get on board with their free plan. Or move up to the Basic subscription ($9.60/month), Grow ($20/month), and Bigger Business ($40 a month). For a fully customizable plan, their Bespoke plan includes features from other plans with add-ons.

Scheduling Done Right!

As the saying goes, time is money. This rings true in the business world where your time is better spent on profitable tasks. This appointment scheduling software is great at helping businesses manage their time efficiently. They streamline client communication, manage priorities, and systemize payments.

Some suit well for certain types of businesses while others may work in any industry seamlessly. As a rule of thumb, pick software with features that your team would find useful.

For small businesses, you’ll find value in scheduling tools since it’s customizable to your business needs. However, huge enterprises may need all the accouterments to synchronize their entire staff, departments, and resources.

Use the free trials they offer to see if the features work for you. Then, choose software that you, your team, and customers will find comfortable to use.

At Full Scale, we use Gigabook to schedule appointments and process payments with our clients. We are an offshore software development company that takes the headache from assembling a team of skilled web developers.

Whether it’s a mobile or web application project, we can match you with top-tier tech experts that understand your business needs. Contact us for a FREE consultation.

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